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Cancellation & Rescheduling

Due to the custom nature of our Quests, FULL REFUNDS for paid registrations are NOT guaranteed.  If you cancel with at least 48 hours’ notice, you will receive either

  1. A credit that can be used for a future Quest within 90 days, or
  2. A partial refund

If you are a no-show for a registered Quest, or don’t give at least 48 hours’ notice of your cancellation, you forfeit your registration payment.  Quest registrations are transferable, but you will need to notify us prior to the Quest with the name change.  QUEST MINIMUM: If a regularly scheduled Quest does not meet the minimum of 6 participants, we reserve the right to cancel a Quest.  In this instance, you will be notified via email or phone and we will issue you a credit for a future Quest, or a full refund. 

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